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Title to Goods:
Title to products sold hereunder passes to Buyer and SouthernBiotech’s liability as to delivery thereof ceases upon SouthernBiotech’s delivery of such products in good condition to the carrier at SouthernBiotech’s shipping point, the carrier acting as the Buyer's agent.
Returned Goods Authorization Policy:
All claims for product damaged during transit must be reported directly to the transportation company and then to SouthernBiotech.
For all other returns, a return goods authorization (RGA) request must be made within five (5) business days following product receipt. Contact our Customer Service Department to obtain the required RGA prior to returning any product.
If your order was placed incorrectly and it is reported to SouthernBiotech within the required five (5) business days, you may obtain a RGA and return the product(s) for a partial credit. To obtain a partial credit, product(s) must be postmarked within five (5) business days of receiving the RGA. Product must be returned in the same or equivalent packaging as originally dispatched by SouthernBiotech. Upon receipt of authorized returned product, a credit will be issued, less a 20% restocking fee and the shipping and handling costs.
All claims are subject to investigation prior to return authorizations, replacements, or credits are issued.
Limited Warranty:
SouthernBiotech only warrants that, at the time of shipment, the products sold are free from defects in material and workmanship and conform to specifications which accompany the product. SouthernBiotech makes no other warranty, expressed or implied, with respect to its products, including any warranty of merchantability or fitness for any particular purpose. Notification of any breach of warranty must be made within 30 days of receipt of material, unless otherwise provided in writing by SouthernBiotech. No claims shall be honored if the customer fails to notify SouthernBiotech within the period specified. The sole and exclusive remedy of the customer for any liability of SouthernBiotech of any kind, including liability based upon warranty (expressed or implied, whether contained herein or elsewhere), strict liability, contract or otherwise, is limited to the refund of the invoice price of the goods. SouthernBiotech shall not in any case be liable for special, incidental, or consequential damages of any kind.
Buyer’s Terms and Conditions:
Any terms or conditions of any Buyer’s purchase order or other instrument which are in addition to or inconsistent with the terms and conditions set forth herein shall not be binding on SouthernBiotech and shall not apply to this sale. The Buyer shall not assign any interest or right herein without first obtaining the written consent of SouthernBiotech. The validity, performance and construction of these terms and conditions and of any transaction or sale to which they relate shall be governed by the laws of the State of Alabama.
Product Use Limitations:
SouthernBiotech products are "For Research Use Only. Not for Diagnostic or Therapeutic Use".